Payment & Shipping Information
Payment Information
At the momnet Paypal is available on www.meatballdesign.com
Shipping Information
All orders under 100 Euro are shipped via Correos from Barcelona and orders over 100 Euros are shipped with DHL, ABC or SEUR.
Time for Shipping
Please allow up to 7 working days for production of Custom Backpacks, processing, and shipping, although items are usually shipped as soon as possible. Once in the mail, domestic shipping takes 2 to 5 business days, and 5 to 10 business days for all European purchases. If you need something sooner, just shoot us an e-mail and we’ll take care of you. We also ship worldwide and it can take up to 20 days for the parcel to arrive.
Shipping Cost
Shipping is free for orders within Europe. Anywhere else 12€ will be charged additionally.
Return Policy
If something goes wrong during the process of shipping we are happy to solve it with you together. Please contact Meatball Design under orders@meatballdesign.com
Please note that we understand that sometimes you can change your mind and would like to return the product. We want you happy and will take any purchased backpack that you bought via the Onlineshop. The Meatball Design Return Policy is 7 days after receiving the parcel and the product has to be returned unused. Before you can send us back the item, contact us at orders@meatballdesign.com. We’ll send you confirmation and instructions for returning your order.
Custom Orders
Please allow up to 7 working days for production of Custom orders after Payment has arrived at Meatball Bags Account.
Bear in mind that due to the creative effort that goes into our custom orders, customized products are excluded from returns. So, please confirm your order before we start making it!